मप्र: हमने 20 साल का काम 4 साल में करके दिखाया है- पीएम मोदी////Suresh Prabhu reviews Development of Konkan Region///जिंदगी में हर किसी को ब्लड डोनेट करना चाहिए-सरोज पांडेय ////President Kovind Delivers Lecture at Havana University///President Kovind concludes successful tour to 3 nations////पाकिस्तान में भारतीय उच्चायुक्त को गुरुद्वारे में जाने से रोका गया, भारत ने जताया विरोध////भाजपा सांसद जुगल किशोर शर्मा ने किया रिजॉर्ट का उद्घाटन////राजनेताओं को छोड़नी होगी वीआइपी संस्कृति-अनिल बलूनी ////अखिलेश यादव चाहते थे अधिकारियों की तरह मैं भी उनका तलवा चांटू, -अमर सिंह बोले-//// NEET 2019: Students won’t have to travel outside state for NEET from next year, says Prakash Javadekar///
Home | Latest Articles | Latest Interviews |  Past Days News  | About Us | Our Group | Contact Us
MY VIEWS
Chhaya Verma
Grievance Redressal Mechanism for the Jawans

New Delhi.Government of India has implemented a web based Centralized Public Grievance Redress and Monitoring System (CPGRAMS) in all its Ministries / Departments including the Ministry of Defence. This system provides online access to all citizens including the jawans and other Armed Forces personnel to lodge their grievances with the Ministry of Defence. The CPGRAMS system allows the Ministry to monitor the grievances and ensure their time bound redressal by the organisations / institutions concerned of the Ministry.
The Armed Forces also have systems in place for the redressal of grievances of their personnel. The procedures for dealing with statutory and non-statutory complaints and representations have been laid down under various sections of The Army Act, 1950; The Navy Act, 1957; The Air Force Act, 1950 and the regulations and orders issued on the subject.
There are also informal mechanisms in place for redressal of grievances in the Armed Forces like the sainik sammelans, personal interviews, suggestion boxes, informal meetings, etc.
This information was given by Minister of State for Defence Dr. Subhash Bhamre in a written reply to Shrimati Chhaya Verma in Rajya Sabha today.(updated on February 7th, 2017)